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x66y App / Mobile
YOUR DATA RIGHTS

x66y Privacy Policy: How We Handle Your Account Data

This Privacy Policy explains what information x66y collects when you access your account, make a transaction through Easypaisa, Raast or Debit Card, or contact our support team — and what we do with it. We keep this policy straightforward so you know exactly where your data goes and how to act on your rights.

  • Account Data Explained
  • Easypaisa, Raast & Debit Card Context
  • Your Access Rights
  • Support Contact Path
POLICY POSTURE

What Data We Collect and Why

When you open an account on x66y, we collect the details you submit during registration — your name, contact number and email address. When you carry out a transaction using Easypaisa, Raast or a Debit Card, we record transaction references and wallet identifiers to reconcile your account wallet accurately. We do not store full card numbers or mobile wallet PINs on our servers; those are handled by the payment provider at the point of transfer. We also collect device-level data — your browser type, screen resolution and session timestamps — so that your account state is preserved when you switch between your phone and another device. This is what makes it possible to leave a session on one screen and pick up where you left off on another without losing your position. Log data such as IP addresses and page-access times is retained for security and fraud-prevention purposes. We do not sell this data to third parties. Where we share data with payment processors, the sharing is limited to what is necessary to complete your transaction. Availability of any service discussed here depends on local law and the eligible regions in which x66y operates.

  • Easypaisa

    Transaction references linked to your Easypaisa wallet are recorded in your account history. We share only the reference needed to confirm the transfer; your wallet PIN and account credentials stay with Easypaisa's own systems.

  • Raast

    Raast payment identifiers are stored against your transaction record so you can verify a transfer in your account dashboard. No additional personal data is passed to third parties beyond what Raast's transfer process requires.

  • Debit Card

    Debit Card payments are processed through a PCI-compliant gateway. We receive a transaction token, not your full card number. Your card details are never stored on x66y's own servers.

POLICY SCOPE

Where This Policy Applies and What It Covers

This policy covers the data x66y collects and processes directly — through your account, your transactions and your interactions with our support team. It does not extend to third-party services you reach through links on our platform, nor to payment providers who operate under their own published privacy terms. Understanding the boundary helps you know which entity to contact when a data question arises.

  • Account Access

    Data collected when you log in, update your profile or access your account wallet falls fully within this policy. You can review the data held against your account by submitting a request through our support channel.

  • Transactions

    Payment references for Easypaisa, Raast and Debit Card transfers are within scope. The privacy practices of those payment providers are governed by their own policies, which we have no control over.

  • Site Content

    Session data, page-visit logs and cookie data collected while you browse the lobby or navigate between sections are covered here. You can adjust cookie preferences through the settings shown in your browser.

  • Third-Party Services

    Links to external sites, game studio interfaces loaded inside the lobby, or any service outside the x66y domain operate under their own privacy terms. We are not responsible for data handled by those parties after you leave our platform.

YOUR PRACTICAL RIGHTS

Actions You Can Take Under This Policy

You have concrete choices about the data we hold. You can request a copy of the personal information attached to your account — including login records and transaction references — by contacting us through the support address listed on this page. If any detail is incorrect, such as a registered phone number or email address, you can update it directly in your account settings or ask support to correct it on your behalf. If you want to close your account and have your data removed from active systems, submit a written request to our support team. We will confirm receipt and outline the retention period that applies under our legal obligations before deletion is processed. You are not required to provide a reason, though it helps us understand whether a simpler fix — such as account recovery or a wallet update — might address your concern instead. All requests are handled in the order they are received. We aim to acknowledge each one and provide a clear next step.

  • Review Your Records

    Request a summary of the personal data and transaction references we hold against your account. Submit the request via our support email and we will respond with the relevant records.

  • Correct Account Details

    Update your registered email, phone number or contact preferences directly in your account settings page. For fields that cannot be edited in-app, contact support with the correction you need.

  • Raise a Data Question

    If you are unsure how a specific piece of your data is used — for example, how a Raast transaction reference is stored — write to our support team with the specific question and we will explain the process.

  • Request Account Closure

    Send a written closure and data-removal request to our support address. We will confirm which data is deleted immediately and which is retained for the period required under our legal obligations.

CONTACT US DIRECTLY

How to Reach x66y for Privacy Questions

For any question about this Privacy Policy — a data request, a correction or a concern about how your information is used — reach us through the channels below. We handle privacy questions separately from general account support so your request reaches the right team without delay.

  • Email Support

    Send your data request or policy question to our support email address. Include your registered account email so we can locate your records. Requests are reviewed in the order received.

  • Account Help Chat

    Use the live chat option inside your account dashboard to raise a privacy question in real time. The support team can confirm what data is held and direct your formal request to the right channel.

  • Written Request

    For account closure or full data-removal requests, a written submission via email is required. State your account details and the specific action you are requesting so the team can process it accurately.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data security at x66y is handled at the infrastructure level — account sessions are protected by standard encryption in transit, and payment data from Easypaisa, Raast and Debit Card transactions is passed through tokenised channels rather than stored in plain form. Cookie data collected during your session is used to maintain your account state across devices, not for cross-site advertising profiling.

  • Cookies and Session Data

    We use session cookies to keep your account state consistent when you move between your phone and another device. You can clear or restrict these in your browser settings. Removing cookies may mean you need to log in again on the next visit.

  • Account Security

    Your login credentials are hashed before storage. We do not have access to your password in plain text. If you suspect unauthorised access to your account, contact support immediately through the chat channel in your dashboard.

  • Data Retention

    Transaction records and account data are retained for the period required under applicable legal obligations. After an account is closed and the retention period has passed, personal data is removed from active systems. The current retention period is shown in your account settings.

  • Who to Contact for Changes

    Privacy-specific requests — correction, access or deletion — go to our support team via email or account chat. General account changes such as payment method updates are handled through your account dashboard without needing a separate privacy request.

POLICY FAQ

Common Questions About This Privacy Policy

These questions cover what we are asked most often about how x66y handles personal data, account records and your choices under this policy. If your question is not here, contact our support team directly.

What personal data does x66y collect when I open an account?

We collect the name, email address and phone number you provide during registration. When you complete a transaction via Easypaisa, Raast or Debit Card, we also store a transaction reference linked to your account wallet. We do not store wallet PINs or full card numbers.

Does x66y share my data with third parties?

We share data with payment processors only to the extent needed to complete your transaction. For example, an Easypaisa or Raast transfer requires us to pass a reference to the provider. We do not sell personal data or share it with advertisers.

How do I request a copy of the data held against my account?

Send a request to our support email with your registered account email address. We will locate your records and respond with the personal data and transaction references we hold. The process is available where local law and eligible regions permit.

Can I correct incorrect details on my account?

Yes. Log in and go to your account settings to update your registered email or phone number. For fields that cannot be changed in the app — such as your registered name — contact support with the correction and we will process it from our end.

How long does x66y keep my data after I close my account?

We retain transaction records and account data for the period required under applicable legal obligations. Once that period has passed, your personal data is removed from active systems. The retention period that applies to your account is shown in your account settings.

What happens to my Raast or Easypaisa payment data?

Payment references for Raast and Easypaisa transfers are stored in your transaction history so you can verify each transfer. The actual wallet credentials stay with the respective payment provider. We do not have access to your Easypaisa or Raast account beyond the transaction reference returned at the point of transfer.